Hey there! I’m Keris, and I’m currently enrolled in the Full Time UX Design Course at Xccelerate in Hong Kong. I’m excited to share our team’s first project for this bootcamp, a case study which we collaborated on. I hope you enjoy reading it as much as we enjoyed working on it. Let’s dive in!
About this project
This case study explains our process of creating a UX case study for Carousell-Hong Kong. We aimed to understand the safety and reliability issues that Carousell users are facing and explore ways to create a sense of authenticity and security for users on secondhand shopping platforms.