The Cost of Exclusion Is Over $1 Trillion

This disconnect is not new. Most people leaders want to believe their teams are inclusive. It is difficult to believe that employees are having a different experience than the one you hope to create. Leadership must accept the reality that people are having a very different experience than the one they had hoped for. If leadership is not measuring the perceptions of workplace inclusivity and psychological safety, it’s the same as pretending a problem doesn’t exist. Ignoring the disconnect does not lead to improvement. Avoidance only exacerbates the problem with further high turnover rates, low productivity and low employee engagement.

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