Many companies now have diversity goals they need to achieve. Diversity can be easily measured with numbers — how many women/Black/Asian/LatinX/LGBTQ+ do we have in our candidate pipeline/team/leadership team? It’s objective, straightforward, and it’s easy to pat yourself in the back when you’ve finally hired that two female Software Engineers and one Asian UX Researcher to the team.
Inclusion is a bit more tricky. Diversity is about who is in the room. Inclusion is about who speaks in the room, who feels belong in the room, who feels listened to in the room.